What is village management software?

What is village management software?

Managing a community association or HOA comes with many administrative headaches – tracking homeowner payments and association finances, organizing important governing documents and records, communicating with homeowners in a timely manner, and more. It can be overwhelming manual work that takes up valuable time for community managers.

That’s why more and more associations are turning to village management software (VMS) and property management software for HOAs. These web-based platforms are designed specifically for community associations and can help automate many of the routine administrative tasks managers must handle. VMS provides key capabilities like accounting, document storage, homeowner communications tools, maintenance tracking, and more.

VMS can save managers significant time and hassle by centralizing these critical association management functions onto an easy-to-use platform. This allows them to focus less on administrative work and more on building community, governance, and enhancing the neighborhood lifestyle for homeowners.



Why village management software?

A village management system (VMS) is a web-based software platform designed specifically for HOAs and community associations. It serves as a centralized hub to manage critical association operations and tasks in an efficient, organized manner – anywhere from HOA websites and apps to document storage and homeowner communications tools.

VMS consolidates features like accounting, document storage, homeowner communications, maintenance tracking, voting, and more onto a single intuitive platform. This saves managers substantial time by automating administrative work. It also provides insights through reporting and analytics for data-driven decisions.

There are many reasons why a community may opt to use a VMS, but some key benefits include:

Streamlined Operations

Village management software streamlines operations by providing a centralized platform for all association tasks and processes. This eliminates the need for multiple systems and manual work, reducing the risk of errors and increasing efficiency.

Real-Time Communication with Homeowners

One of the most significant advantages of using VMS is the ability to communicate directly with homeowners in real time. The system allows managers to send out announcements, newsletters, and important updates quickly and easily, keeping everyone informed and connected.

Automated Accounting

VMS automates accounting processes such as invoicing, collections, and financial reporting. This ensures accurate record-keeping and makes it easier for managers to track expenses and generate financial reports.

Streamlined Maintenance Requests

Gone are the days of paper maintenance request forms and miscommunication. With VMS, homeowners can submit requests through an online portal, and managers can assign tasks to vendors or in-house staff. This streamlined process saves time and promptly addresses all maintenance needs.

Increased Security

VMS also offers increased security for associations by providing a centralized database for homeowner information and documents. This reduces the risk of sensitive data being lost or accessed by unauthorized parties.

Document Management

With VMS, managing association documents has never been easier. The system allows for easy storage and organization of important files such as meeting minutes, governing documents, and financial records. This eliminates the need for physical storage space and makes accessing and sharing documents with board members and homeowners simpler.

Mobile Accessibility

One of the greatest advantages of VMS is its mobile accessibility. With the use of a smartphone or tablet, association managers can easily access the system and perform tasks on-the-go. This allows for more flexibility and efficiency in managing association operations, especially for larger communities with multiple properties.

Tips for effective VMS implementation

Managers should weigh several factors when researching village management systems for an HOA or community association. After all, if the product doesn’t quite meet the needs of a community, then that product is essentially useless. Here are some tips to keep in mind when implementing a VMS:

Deployment Method – Cloud-based systems allow access from anywhere with an internet connection, while on-premise options work better for associations wanting servers controlled internally. Most VMS software is now cloud-based for greater accessibility.

Ease of Use – Intuitive dashboards and minimal training time reduce onboarding friction. Look for vendors touting quick setup and simplified workflows – and avoid any with complicated or outdated interfaces.

Mobile Accessibility – Systems with dedicated mobile apps allow managers to handle tasks from smartphones/tablets on the go. This improves convenience and responsiveness.

Data Security – VMS stores highly sensitive HOA data, so security protections like encryption, role-based permissions, and robust backup/recovery are pivotal.

Customizability – No two associations are alike, so platforms with custom fields, tool configurations, API integrations, and branding alignment address unique needs.

Ongoing Support – While training manuals and FAQs are helpful, direct ongoing assistance from VMS providers via phone, email, and chat ensures managers fully leverage systems long-term.

Paid vs open source village management system

When selecting a VMS platform, one consideration is whether to choose a paid vendor solution or an open source option. There are pros and cons to each approach:

Paid VMS platforms

Paid solutions require an ongoing monthly/annual subscription but provide greater capabilities – but with that investment come benefits including intuitive user interfaces, extensive training/support, regular software updates, advanced features like custom reporting, and configured modules. 

Paid platforms offer enhanced security and compliance measures not typically found in free systems. They tend to have more funding for robust product development as well.

Open source VMS

Free open source VMS options allow associations to manage systems themselves and customize to exact preferences. No vendor lock-in provides greater control. 

However, open source platforms usually offer much less handholding and require significant internal IT resources. Documentation can be lacking as well. Tracking security patches and bug fixes also falls onto the user. While potentially cost-efficient, open source VMS works best only for large HOAs with ample technical expertise.

When weighing paid vs open source village management software, both routes have advantages. Less technical associations tend to benefit more from paid solutions that handle the “under-the-hood” optimizations for them behind easy-to-use interfaces.

Take advantage of centralized community management with a VMS solution

From HOA websites to document management, village management software delivers streamlined, centralized platforms purpose-built for the needs of HOA and community association management. 

Intuitive tools that automate routine financial, document, communications, and administrative tasks free up managers to focus on more impactful governance and community-building priorities that enhance homeowner lifestyles.

With capabilities aligned directly to association operations and thoughtful vendors delivering tailored solutions, implementing a VMS becomes an obvious upgrade from the disjointed mix of spreadsheets, file folders, and generic software previously used. The village awaits – simplified management can now be a reality.


What does VMS software cost?

Pricing varies by provider, but expect monthly/annual SaaS subscription fees ranging from $100-$300+ per month, depending on the size of the association and needed capabilities.

Can we keep using our existing accounting platform?

Some VMS systems allow continued use of current programs through API integrations. But consolidated accounting within VMS provides the most streamlining.

How quick is the implementation process for village management software?

Cloud-based VMS platforms can usually be deployed very rapidly – some in just days. On-premise solutions require longer technology configurations.

Does our association qualify for village management software?

From mid-size condos to large master-planned communities, nearly all community associations can benefit from village management software.

Get started with your own community website in a few easy steps

Get started with your own community website in a few easy steps

Request Free Trial