Kinds of Community Association Software
Because not all communities are the same, association management software should be tailored accordingly. The requirements of a standard condo or co-op development differ significantly from those of a homeowners association. Association software solutions may satisfy the same needs, but a community software solution tailored to condominiums or apartments must deal with the fact that not all tenants will own their units, unlike residents who are part of an HOA.
HOAs are commonly found in planned housing complexes made up of single-family houses. The building, the land beneath the building, and the land around the building are all owned by the homeowner of a single residence.
Homeowners elect a board of directors to oversee the community’s upkeep and to determine any community fees and restrictions. HOA software then goes beyond the all-in-one community management functionalities found in any community association software. With our HOA-centric approach, you get features such as:
- Robust tenant contact database
- Built-in financial management system
- Business intelligence and reporting
- Regulation transparency
- Document storage
Apartments and Condominiums
Apartment or condo residents do not need to own their units and can usually rely on property managers to take care of any maintenance issues. Owners of units in an apartment or condo association become members of the building association and must follow the rules and regulations of the community. Condo and apartment building managers are drawn toward management software that can:
- Help property managers provide concierge services
- Manage the amenities of the apartment or condo
- Optimize tasks such as processing visitors and tracking packages
No one in a cooperative (co-op) building owns their unit. Owners of a co-op receive proprietary rights to occupy a specific unit with specific dimensions in the building. A co-op is run by a board of directors that manages:
- The overall co-op
- Occupancy agreements that all co-op tenants must abide by
A field service management tool, which lets the board hire and manage outside vendors to do repair and other maintenance work, is one of the most desired aspects of co-op-tailored community association management software. Because co-op boards examine potential new members more extensively than HOAs and condominium boards, extensive tenant screening is also required for co-ops.