Support Materials

Our products don’t require a web designer’s assistance or any technical setup. We’ve created our templates, software, and admin portals with care to make them informative and easy to use. If you need more help, our Quick Reference Guide documentation and Support Series Videos provide convenient assistance.

Resources
  • Videos
  • Guides

Video Support Series

Click on a play button to view a video. Be sure to check out the entire video series and subscribe to the HOA Start YouTube Channel to receive notifications when we post new videos.

  • Sub-Admin Roles
    Sub-Admin Roles
  • Your Member Profile
    Your Member Profile
  • Using the Admin Dashboard
    Using the Admin Dashboard
  • How to Process Members
    How to Process Members
  • QuickBooks®  Integration
    QuickBooks® Integration
  • Households Overview
    Households Overview
  • Households Data Import
    Households Data Import
  • Introduction to Boardroom
    Introduction to Boardroom
  • Introduction to Violations
    Introduction to Violations
  • The Ticketing System
    The Ticketing System
  • Add/Edit Dues and Fees
    Add/Edit Dues and Fees
  • Sending One Invoice Per Address
    Sending One Invoice Per Address
  • How to Create and Use Tags
    How to Create and Use Tags
  • How to Use the Tutorial Wizard
    How to Use the Tutorial Wizard
  • How to Create a Website Page
    How to Create a Website Page
  • Registering for Membership
    Registering for Membership
  • How to Create an Event
    How to Create an Event
  • How to Create a Custom Form
    How to Create a Custom Form
  • How to Access the Help Desk
    How to Access the Help Desk
  • How to Create a Calendar
    How to Create a Calendar
  • How to Create a Committee
    How to Create a Committee
  • How to Upload Documents
    How to Upload Documents
  • Staging vs Production Sites
    Staging vs Production Sites
  • Surveys and Results
    Surveys and Results
  • Using Private Chat
    Using Private Chat
  • Using the Newsfeed
    Using the Newsfeed
  • Using the Member Dashboard
    Using the Member Dashboard
  • Sponsors
    Sponsors