Look for direct integration of secure online payments, for example, with a financial provider that you don’t have to investigate and scrutinize. Instead, the right HOA website builder already has done this research for you, found the ideal resources, and built these services directly into their online payment workflow. Better still, great HOA website templates makes certain that only the payment processor accesses your personally identifiable payment information, and your website itself never stores those data. That approach, combined with the built-in security of the payment process, protects your privacy in many essential ways.
You’ll also want advanced capabilities to handle member integration, including onsite registrations, data importing, and manual record creation—as well as the ability to approve any membership application. Once you’ve integrated your member data, you’ll want to be able to communicate with all or a subset of your members directly through your website, so you can send out recurring newsletters, publicize upcoming votes, and share the news about upcoming community features. Those types of communications typically call for e-mail messaging, but along with eblasts, you’ll also want to be able to text your residents when and if an urgent situation arises. To protect your members’ privacy, of course, you’ll want to give them opt-in control over how much of their personal data they share, whether it’s in a member directory or anywhere else on your website.
You’re justifiably proud of the events and amenities that set your community apart, and you’ll want your HOA website builder to be able to handle online registrations and reservations, including those that involve ticket costs or damage fees. Ideally, you’ll want your residents to be able to sign up for the next food truck visit, holiday fest, or special get together without resorting to paper forms or e-mailed requests—and you’ll want your website to offer the same streamlined online process for amenities as well as for dues and fees.
The best HOA websites begin with the right HOA website builder, one with a modern code base that’s easy to maintain and expand, frequent new-feature updates, attentive customer service, a full array of help and learning resources—and a non-stop dedication to making your website experience a resounding success.
At HOA Start, those rank among our top priorities, and we put our in-depth experience with home owners association websites to work for you in every aspect of our software as well as our support. Ready to build an HOA website that can grow along with you? Sign up for a free demo and see how we’ve created the ultimate HOA website builder, complete with all the flexibility and versatility you need. We’ll show you the feature set and the community website examples that demonstrate how thoroughly we put you first.